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Document Id : 154
File Type : Microsoft Word
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USA Software Maintenance Agreement
USA software vendors, write up your customer support contracts with this template Software Maintenance Agreement.
- The vendor agrees to provide standard software maintenance, custom enhancement, support and training services on the customer's site.
- Standard maintenance includes correction of substantial software defects, periodic updates, and phone support.
- Ownership of the software, including enhancements and updates, remains with the vendor.
- This Agreement is for support contracts in the United States only.
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