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Document Id : 4729
File Type : PDF
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Effective Business Communications and Conflict Management
Learn to reduce conflict in the workplace through better communication with this free introductory guide entitled Effective Business Communications and Conflict Management.
The guide contains information on a number of topics, including:
The guide contains information on a number of topics, including:
- non-verbal cues,
- body language,
- how to be a good listener,
- giving and receiving feedback,
- conflict management approaches and strategies,
- the consequences of unmanaged conflict.
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