Canadian computer dealers, write up your customer support contracts with this template Hardware Maintenance and Support Agreement for use in Canada. Provisions of the Agreement include:

• service fees and charges,
  
• terms of payment,
  
• list of hardware maintenance and support services provided,
  
• days and times for support included under the contract,
  
• restrictions on support and maintenance services,
  
• obligations of each party,
  
• support materials and documentation,
  
• remedies on default,
  
• termination by either party.

This Canadian hardware maintenance and support agreement is provided in MS Word format. Buy the form once, edit and use as often as required.