Customer Service Forms

Get valuable feedback from your clientele with these downloadable Customer Service Forms.

  • Surveys, information packages, and satisfaction guarantees tell your customers you care about the quality of their experience.
  • Let your customers know about important changes before they happen.
  • Customer input helps you make decisions about product lines and services.
  • Give shoppers an easy way to return goods and request a refund.
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Customer Notification Letters - Name or Management Change

Don't leave your customers wondering what happened. Send them a notification if you've changed your business name or management.

The Notices are written in a business letter format. Two Notice Forms are enclosed:
  • The first one is for a business name change with no changes to management.
  • The second is for a management change following a buy-out of one partner's interest by another.
These Customer Notification Letters - Name or Management Change
$2.29

Product Return and Refund Policy

Does your business have a policy in place for product returns and customer refunds? Use this easy template to create your own Product Return and Refund Policy which covers:

  • the ways in which a customer can return a product,
  • shipping method and charges for returns,
  • restocking fees,
  • how to report damaged items and shortages,
  • order cancellations and changes,
  • how refunds will be issued,
  • warranty exchanges,
  • non-re.....
$6.29

Return Material Authorization (RMA) Form

Semiconductor suppliers can use this easy template to create a standard Return Material Authorization (RMA) Form.

  • The first section of the RMA form gets filled in by the customer with all relevant information regarding the product.
  • The second part of the form contains the Terms and Conditions for returning products, warranty extensions, proper packing and shipping of returned materials.
  • The RMA form is provided in MS Word format, and can be easily converted.....
$6.29

Return Merchandise Authorization (RMA) Form

Use this template to create a Return Merchandise Authorization (RMA) Form for your company website.

  • The RMA form must be filled out and submitted by any customer who wants to return products for any reason.
  • This form is completely editable and can be used by both online and brick-and-mortar businesses.

The Return Merchandise Authorization (RMA) Form is a downloadable MS Word template.

$2.29

Satisfaction Guaranteed Customer Service Guide

Satisfaction Guaranteed by Brian Lee is guaranteed to teach you and your staff how to achieve customer service excellence.

  • This 126-page e-book motivates its readers while handing you the key to customer satisfaction and success.
  • Brian Lee helps you discover what customers want and gives a new definition to the word "quality".
  • By using the techniques outlined in these pages, you can inspire your entire staff to go the extra mile for your clients and e.....
$29.99

Trade Show Visitor Information Form

Get contact information from your trade show visitors with this free downloadable form.

  • This easy-to-use form allows trade show vendors to gather follow-up details from attendees who visit their booth.
  • Find out more about the people who have already expressed an interest in your products and services.
  • Get names, addresses, emails, phone numbers, and other information you need to follow up with these potential clients after the show wraps up.
This .....
Free