Software Support and Service Agreement

Computer software vendors, write up your customer support contracts quickly and easily with this Software Support and Service Agreement template.

• The vendor agrees to supply ongoing telephone support and on-site assistance when required.
• The vendor will supply software program updates as they become available.
• The customer must notify the vendor promptly about any defects in the software.
• If on-site support is required, the customer will pay all associated travel, accommodation, communications, and living expenses of the vendor's personnel required for such support.
• This is a generic legal contract which is not specific to any country, state or province. Easy to customize for your region.

This Software Support and Service Agreement is provided in MS Word format. Buy the form once, use as often as required.