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Data Disaster Recovery Agreement
Write up a contract for professional data recovery and restoration services with this Data Disaster Recovery Agreement.
- The customer will have access to backup facilities for recovery operations, for a specified period of consecutive hours or days, which will be extended if required and subject to availability.
- The customer is liable for any damage or loss to the backup facility or equipment caused by misuse, negligence or wilful misconduct.
- The service provider is responsible for maintaining a proper operating environment for all backup equipment, hardware, software, etc.
- In the event of disasters involving multiple customers, the service provider does not guarantee that the customer will have immediate or exclusive use of the facility.
- The customer can schedule access of the facility to test the disaster procedures, unless the facility is required by other customers.
- This is a generic legal document which is not specific to any country.
- The Data Disaster Recovery Agreement template is available in MS Word format, and is fully editable.
$29.99
IT Operations Management Services Agreement
Prepare a customer contract for integrated IT management services with this IT Operations Management Services Agreement template.
- The services will be performed on the customer's hardware or on hardware mutually agreed between the parties. The software will be supplied by both the customer and the provider.
- The customer must obtain the necessary licenses for the provider to use any customer-owned software.
- The service provider is not liable to perform the services if it would involve a safety, health or environmental risk.
- The service provider is not liable for failure to perform the services due to alterations to the customer's hardware or software which were not performed or approved by the provider.
- The customer must provide full, safe and unrestricted access to the equipment, adequate working space, supplies and facilities for the provider to perform the services.
- The parties will each appoint a contact person who will also be responsible for resolving disputes.
- This legal contract template is available in MS Word format and is fully editable to fit your specific circumstances.
$29.99