Information Technology Forms
Are you an IT professional? Prepare your service contracts and maintenance agreements with these customizable template forms.
Q. What is the definition of the term 'information technology'?
A. Information technology (I.T. or IT) extends to the entire field of computer-based information systems, including the actual storage, retrieval, processing and management of information and data, and the creation and development of new methods and applications of storage.
IT includes computer hardware, software, networking, Internet, cloud storage, and all the human resources associated with those fields.
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Canada Data Disaster Recovery Agreement
Prepare a Data Disaster Recovery Agreement for your customers with this comprehensive template for Canadian based businesses.
- The disaster recovery service company will provide professional data recovery and restoration services to the customer.
- The customer will have access to the backup facilities for recovery operations.
- Priority of use of facilities following multiple disasters.
- Access to and use of the facility for testing disaster procedures.
- Confidentiality provisions to protect against disclosure of the customer's confidential information.
$29.99
Canada Outsourcing Consent Agreement
Get consent from the developer to outsource data management services with this Outsourcing Consent Agreement for Canada.
- The parties to the Agreement are the customer, the software developer and a data management service provider.
- The customer licenses software programs through the developer.
- The customer wants to outsource its data management services to the service provider.
- In order to do so, the customer requires the consent of the developer to allow the service provider to access and use the licensed software.
$17.99
Computer System Implementation Agreement | Canada
IT service providers, prepare a Computer System Implementation Agreement with this template form for Canada.
- The contract covers the sale and purchase of computer hardware, license of operating and applications software, contracting of maintenance and support services, installation of hardware and software, and implementation of the system.
- The customer is responsible for site preparation.
- The supplier is responsible for installation, configuration, data conversion and functionality testing.
- Risk of loss remains with the supplier until all equipment has been delivered to the customer's site.
- The supplier will act as primary contractor and assume responsibility for all components of the system.
- This legal contract template is available in MS Word format.
- Intended for use only in Canada.
$29.99
Computer System Implementation Agreement | USA
IT service providers, prepare a Computer System Implementation Agreement with this template form for the USA.
- Scope of Agreement. The contract covers the customer's purchase of computer hardware, licensing of system and applications software, maintenance and support services, installation of hardware and software, and implementation of the system.
- Site Preparation. The customer is responsible for site preparation prior to the installation.
- Installation and Testing. The supplier is responsible for installation, configuration, data conversion and functionality testing of the system.
- Risk of Loss. All risk of loss remains with the supplier until the equipment has been delivered to the customer's site.
- Primary Contractor. The supplier will act as primary contractor and assume responsibility for all components of the system.
- Governing Law. The contract is governed by United States. laws.
- Available in MS Word format.
$34.99
Data Disaster Recovery Agreement
Write up a contract for professional data recovery and restoration services with this Data Disaster Recovery Agreement.
- The customer will have access to backup facilities for recovery operations, for a specified period of consecutive hours or days, which will be extended if required and subject to availability.
- The customer is liable for any damage or loss to the backup facility or equipment caused by misuse, negligence or wilful misconduct.
- The service provider is responsible for maintaining a proper operating environment for all backup equipment, hardware, software, etc.
- In the event of disasters involving multiple customers, the service provider does not guarantee that the customer will have immediate or exclusive use of the facility.
- The customer can schedule access of the facility to test the disaster procedures, unless the facility is required by other customers.
- This is a generic legal document which is not specific to any country.
- The Data Disaster Recovery Agreement template is available in MS Word format, and is fully editable.
$29.99
Electronic Data Interchange Agreement | Canada
Protect documents, data and other sensitive information exchanged with other parties over a network with this Electronic Data Interchange Agreement for Canada.
- This form of contract is used by securities traders, financial advisors, legal counsel and other professional firms to protect the exchange of documents and files with clients.
- Each party is responsible for supplying and maintaining its own hardware, software, services and testing.
- Each party will pay its own costs.
- Each party must acknowledge receipt of documents from the other party, but failure to do so will not invalidate the legal effect of the transmitted document insofar as the sender is identifiable. This is particularly important for time-sensitive transmissions, such as notices.
- Each party will immediately inform the other of any transmission errors.
- Each party is responsible for following established security protocols and procedures.
- This legal contract template is available in MS Word format and is fully editable to meet your exact needs.
- Intended for use only in Canada.
$17.99
IT Operations Management Services Agreement | Canada
Prepare a customer contract for integrated IT management services with this IT Operations Management Services Agreement for Canadian businesses.
- The service provider will perform the operations using both the provider's and the customer's hardware and software.
- The service provider is not liable for any failure to achieve its service level objectives arising from alterations made to the customer's hardware or software without the service provider's approval.
- The customer will allow the provider to install and maintain system and network diagnostic and maintenance programs on the customer's computer systems or sites solely for the provider's use in performing the services.
- The provider will be given full and unrestricted access to the equipment 24/7/365.
- The parties agree to resolve any disputes by mutual discussion and negotiation.
- The parties agree not to disclose confidential information of the other party, or to use any intellectual property right of the other party without authorization.
- Provisions covering the transition of services from the provider to another party upon termination of the agreement.
- Each party will retain sole ownership of its own hardware, software and materials. Any materials jointly developed by the parties will be assigned to the provider, who will grant the customer a perpetual license to use such materials for internal purposes.
- This template contains a number of sample schedules including:
- Description of Services,
- Schedule of Fees,
- Service Level Objectives (SLOs),
- Implementation Tasks,
- Confidentiality Agreement.
- Available in MS Word format and fully editable.
- Intended to be used by companies based in Canada.
$59.99
IT Operations Management Services Agreement | USA
Prepare a customer contract for integrated IT management services with this IT Operations Management Services Agreement for US based businesses.
- The service provider will perform the operations using both the provider's and the customer's hardware and software.
- The service provider is not liable for any failure to achieve its service level objectives arising from alterations made to the customer's hardware or software without the service provider's approval.
- The customer will allow the provider to install and maintain system and network diagnostic and maintenance programs on the customer's computer systems or sites solely for the provider's use in performing the services.
- The provider will be given full and unrestricted access to the equipment 24/7/365.
- The parties agree to resolve any disputes by mutual discussion and negotiation.
- The parties agree not to disclose confidential information of the other party, or to use any intellectual property right of the other party without authorization.
- Provisions covering the transition of services from the provider to another party upon termination of the agreement.
- Each party will retain sole ownership of its own hardware, software and materials. Any materials jointly developed by the parties will be assigned to the provider, who will grant the customer a perpetual license to use such materials for internal purposes.
- This template contains a number of sample schedules including:
- Description of Services,
- Schedule of Fees,
- Service Level Objectives (SLOs),
- Implementation Tasks,
- Confidentiality Agreement.
- Available in MS Word format and fully editable.
- Intended to be used only in the United States.
$59.99
IT Outsourcing Consulting Agreement
Outsource your company's IT management to an outside consultant with this Information Technology Outsourcing Consulting Agreement.
- The consultant will be the exclusive supplier of IT services, except if the consultant is unable to provide services within a reasonable time. During any such period, the company is free to retain additional outside consultants to supply the services.
- The consultant will create a systems development service unit at the company's location(s), to effectively deliver the services.
- The customer will have the option to request replacement of any staff it considers unsuitable for the project.
- All non-personnel expenses incurred by the consultant in performing the services will be borne by the customer.
- The consultant is responsible for paying its staff and paying all required taxes and withholdings.
- All software and documentation developed by the consultant for the customer and paid for by the customer shall be proprietary to the customer.
- This is a downloadable legal contract template in MS Word format.
$29.99
IT Outsourcing Consulting Agreement | Canada
Outsource your IT management to an outside consultant with this Information Technology Outsourcing Consulting Agreement for Canada.
- The IT consultant will supply a sufficient number of staff to perform the services being contracted for.
- The customer will have the right to request a replacement of any of the IT staff it considers unsuitable.
- The consultant will make all the necessary payroll deductions and remittances for its employees, including EI and workers' compensation.
- The consultant will submit a written monthly operations report breaking down the hours spent on each project, list of services completed, budget issues, etc.
- The parties' respective ownership and proprietary rights in the software and documentation is covered.
- Each party agrees not to solicit the other's employees for a period of time after the Agreement is terminated.
- You can easily customize the Canada IT Outsourcing Consulting Agreement to suit your unique needs. Buy, download, start using immediately.
$29.99
Outsourcing Consent Agreement
Get consent from a developer to outsource your data management services with this Outsourcing Consent Agreement.
- The Agreement is between a customer, a software developer and a data management services provider.
- The customer licenses software programs through the developer.
- The customer now wants to outsource its data management services to the service provider.
- In order to do so, the customer requires the consent of the developer to allow the service provider to access and use the licensed software.
- This is a generic contract which is not country specific and can be used anywhere.
- The form is available in MS Word format and is fully editable to fit your specific circumstances.
$12.49
Support Services Management Agreement
Hire a management firm to manage your software support contracts with this Management Agreement.
- The management firm is hired on an independent contractor basis.
- Duties of the manager will include management of software maintenance and support contracts with the clients customers, including providing technical support.
- The manager must maintain complete and accurate records, and will invoice the company monthly for its services (charged on an hourly basis) plus any allowable expenses.
- The agreement is not exclusive, and the manager is not required to devote all of its time and efforts to managing the clients business.
- This contract template is downloadable and can be easily customized to fit your business needs.
- This is a generic legal form which does not contain specific references to the laws of any particular country or region.
$17.99
USA Data Disaster Recovery Agreement
Prepare a Data Disaster Recovery Agreement for your customers with this comprehensive template for USA based businesses.
- The disaster recovery company will provide professional data recovery and restoration services to the customer.
- The customer will have access to backup facilities for recovery operations.
- Priority of use of facilities following multiple disasters.
- Access to and use of the facility for testing disaster procedures.
- Confidentiality provisions to protect against disclosure of the customer's sensitive data.
$29.99
USA Electronic Data Interchange Agreement
If you exchange documents, data and other materials with another party over a computer network, protect your sensitive information with this Electronic Data Interchange Agreement for the USA.
The Agreement contains provisions governing such matters as:- electronic data and document formats and standards,
- procedures for determining receipt and transmission of files,
- security and confidentiality issues.
$29.99
USA Outsourcing Consent Agreement
Get consent from the developer to outsource data management services with this USA Outsourcing Consent Agreement.
- The parties to the Agreement are the customer, the software developer and a data management service provider.
- The customer licenses software programs through the developer.
- The customer wants to outsource its data management services to the service provider.
- In order to do so, the customer requires the consent of the developer to allow the service provider to access and use the licensed software.
$17.99
