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Equipment Lease Agreement with Purchase Option
Lease equipment on a rent-to-own basis with this short form Equipment Lease Agreement with Purchase Option.
- The leasing company (lessor) retains ownership of the equipment during the term of the lease.
- The lessor has a right to inspect the equipment during the lease.
- The lessor will pay the taxes on the equipment.
- The customer (lessee) is responsible for maintaining insurance on the equipment during the lease.
- The lessor does not give the lessee any warranty or guaranty with respect to the equipment.
- This is a fully editable MS Word document that can be modified to fit your unique needs.
- This contract template is generic and does not contain specific references to the laws of any country or jurisdiction.
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Call Center Outsourcing Agreement
This Outsourcing Agreement sets out the terms under which a call center will provide 24/7 customer service and support for an online business.
- The website owner will be responsible for providing sufficient training materials to allow the call center to properly train its customer service representatives to assist the company's customers.
- The call center will provide assistance, answer questions and provide information to site visitors both before and after purchasing.
- The call center must meet certain service levels, and stay within agreed upon average wait times and handling times per call. The website owner will have the ability to monitor the representatives' performance.
- The website owner will be provided with daily, weekly and monthly reports.
- The contract also contains mutual confidentiality provisions between the parties.
- The template includes several schedules:
- Inbound Teleservicing Specifications
- Call Center Service Reports Specifications
- Call Center Capabilities
- Call Handling Requirements
- Schedule of Fees
- This is a generic legal contract which can be used in many jurisdictions.
- Available in MS Word format.
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