Product Defect Notice

Has a supplier sent you defective or damaged goods? Use this Acceptance Form to notify the supplier you'll accept them provided you get a discount.

You can download the MS Word template or copy and paste the text below.

(date)

(name of supplier)

(address)

Dear Sir / Madam:

The undersigned received defective or non-conforming goods in respect of our order dated the _________ day of ________________, _______________. The items and nature of the damage or non-conformity are as follows:

(describe the problems with the shipment)

We shall accept said goods provided we are given a discount of $_________ (______________ dollars) from the price. Please advise immediately.

Sincerely,

(name of person signing)

Authorize a customer to return certain merchandise to you with this downloadable Authorization to Return Goods notice.

• The supplier agrees to accept the return of specific items and apply a credit to the customer's account.
• The value of the goods must not exceed a specific sum, and handling charges will be applied.
• The returned goods must be in a re-saleable condition.
• The customer must pay the costs of shipping and insurance.
• The customer must settle the remaining balance.
• This form is in MS Word format and is easy to download, fill in with your details, and print off.

You ordered merchandise from a supplier but you haven't received it within a reasonable time. What do you do? You send them this Demand for Delivery of Goods.

You can download the digital file or copy and paste the text below onto your company letterhead. All communications with the supplier should be documented in case legal action becomes necessary.