Lay-By Agreement | Australia and New Zealand

Give your customers the option to purchase goods on instalment payments with this template Lay-By Agreement for Australia and New Zealand.

  • The customer can pay for the goods over time, and take possession when all payments have been made. This method of purchasing is also known as layaway.
  • The seller has the right to terminate the Agreement if the customer misses a payment, or if a payment cannot be processed due to some fault of the customer.
  • If the customer cancels, the seller will charge a cancellation fee to cover its reasonable costs, such as storage, depreciation, and administrative costs.
  • There is a 1-week grace period granted to the customer to decide whether to proceed with the purchase or cancel the Agreement.
  • This Agreement can be used in both Australia and New Zealand.
Document Type: Microsoft Word
Last Updated: 08-May-2025
SKU: 28
$6.49
Product tags
Related products
Picture of Trade Credit Application | Australia

Trade Credit Application | Australia

Set up new customer credit accounts with this Trade Credit Application form for businesses in Australia.

  • Applicants must provide trade references and bank references.
  • The form includes a statement by the applicant under Section 18 of the Privacy Act 1988 regarding the provision, access and exchange of credit information.
  • The application also includes the required notice to applicant for credit under Section 18E(1) regarding disclosure of credit information to a reporting agency.
  • Available in MS Word format.
  • Intended for use only within Australia.
$12.49
Picture of Letter to Customer Denying Credit

Letter to Customer Denying Credit

Not all customers qualify for credit accounts. If you're turning down a customer's credit application you should notify them in writing.

  • This form letter advises the customer that their application for a credit account has been rejected, due to a bad credit rating report.
  • You can print the letter on your letterhead as a form letter, or personalize each copy as you need them.
  • You can also copy and paste the body of the letter into an email template.

This easy-to-use Letter to Customer Denying Credit form is available in MS Word format. Other formats available upon request.

$0.00
Picture of Satisfaction Guaranteed Customer Service Guide

Satisfaction Guaranteed Customer Service Guide

Satisfaction Guaranteed by Brian Lee will help you educate your staff on how to achieve the highest levels of customer service excellence.

  • This 126-page e-book motivates its readers while handing you the key to customer satisfaction and success.
  • Brian Lee helps you discover what customers want and gives a new definition to the word "quality".
  • By using the techniques outlined in these pages, you can inspire your entire staff to go the extra mile for your clients and enhance company profitability as a result.
  • Download 'Satisfaction Guaranteed' and discover how your business can become a leader in customer service.
  • Available in PDF format.
$19.99
Picture of Return Merchandise Authorization (RMA) Form

Return Merchandise Authorization (RMA) Form

Use this template to create a Return Merchandise Authorization (RMA) Form for your company website.

  • The RMA form must be filled out and submitted by any customer who wants to return products for any reason.
  • The form contains a full set of instructions to be followed when returning the item.
  • This form is completely editable and can be used by both online and brick-and-mortar businesses.
  • Available in MS Word format.
$2.29 $1.99
Customers who bought this item also bought
Picture of Product Return and Refund Policy

Product Return and Refund Policy

Does your business have a policy in place for product returns and customer refunds? Use this easy template to create your own Product Return and Refund Policy which covers:

  • the ways in which a customer can return a product,
  • shipping method and charges for returns,
  • restocking fees,
  • how to report damaged items and shortages,
  • order cancellations and changes,
  • how refunds will be issued,
  • warranty exchanges,
  • non-returnable items,
  • undeliverable merchandise.

Your online business needs a Product Return and Refund Policy. Create yours with this downloadable template.

$6.29 $5.99
Picture of Layaway Agreement Template

Layaway Agreement Template

Give your customers the option to buy merchandise over time with this downloadable Layaway Agreement template.

  • A minimum deposit is required to hold the goods.
  • The merchandise will only be held for a specified period of time before payment in full must be made.
  • The agreement contains a procedure for cancelling a layaway order.
  • All refunds on layaway items will be issued as a credit for merchandise.
  • This template form can be used in the United States and Canada.
  • Having flexible payment options can mean stronger sales for your business. Download the Layaway Agreement for your credit department today.
$4.99
Picture of Strategic Partner Reseller Agreement

Strategic Partner Reseller Agreement

Enter into an arrangement with a distributor to resell your products under this Strategic Partner Reseller Agreement.

  • The reseller is granted a non-exclusive non-transferable license to market and sell the products to clients within a specified territory.
  • The reseller is NOT granted the right to sub-license to other resellers or distributors.
  • The supplier has the right to enter into reseller agreements with other distributors within the territory which are not in direct competition with the reseller.
  • The reseller can either resell products directly to clients, or refer clients to the supplier.
  • The Agreement contains a mutual confidentiality and non-disclosure clause.

The Strategic Partner Reseller Agreement is a downloadable MS word document and is fully editable to meet your needs.

$29.99
Deferred Payment Agreement

Deferred Payment Agreement

Your best customers deserve special treatment. This Deferred Payment Agreement is a great way to show how much you trust them and value their business.

  • The supplier agrees to supply inventory to the customer on a regular schedule and to defer payment on the terms set out in the contract.
  • Payment will be made in arrears and the customer will be invoiced weekly.
  • Regular shipments will be estimated and determined based on the customer's recent ordering history.
  • The supplier retains ownership of the goods shipped until full payment is made. Both parties will carry insurance on the goods.
  • The supplier has the right to do a physical inventory on the customer's premises each year.
  • This is a generic digital template which can be used anywhere.
$12.49