Lay-By Agreement | Australia and New Zealand

Does your business have a policy in place for product returns and customer refunds? Use this easy template to create your own Product Return and Refund Policy which covers:

• the ways in which a customer can return a product,
• shipping method and charges for returns,
• restocking fees,
• how to report damaged items and shortages,
• order cancellations and changes,
• how refunds will be issued,
• warranty exchanges,
• non-returnable items,
• undeliverable merchandise.

Your business needs a Product Return and Refund Policy. Create yours with this downloadable template.

Give your customers the option to buy merchandise over time with this downloadable Layaway Agreement template.

Enter into an arrangement with a distributor to resell your products under this Strategic Partner Reseller Agreement.

• The reseller is granted a non-exclusive non-transferable license to market and sell the products to clients within a specified territory.
• The reseller is NOT granted the right to sub-license to other resellers or distributors.
• The supplier has the right to enter into reseller agreements with other distributors within the territory which are not in direct competition with the reseller.
• The reseller can either resell products directly to clients, or refer clients to the supplier.
• The Agreement contains a mutual confidentiality and non-disclosure clause.

The Strategic Partner Reseller Agreement is a downloadable MS word document and is fully editable to meet your needs.

Your best customers deserve special treatment. This Deferred Payment Agreement is a great way to show how much you trust them and value their business.

• The supplier agrees to supply inventory to the customer on a regular schedule and to defer payment on the terms set out in the contract.
• Payment will be made in arrears and the customer will be invoiced weekly.
• Regular shipments will be estimated and determined based on the customer's recent ordering history.
• The supplier retains ownership of the goods shipped until full payment is made. Both parties will carry insurance on the goods.
• The supplier has the right to do a physical inventory on the customer's premises each year.

You can customize the Deferred Payment Agreement to your exact needs. This is a generic digital template which can be used anywhere.