SaaS Agreement Template — Enterprise Level
Create a comprehensive Software-as-a-Service (SaaS) Agreement between a service provider and a client with this downloadable MS Word template.
This extensive contract template is ideal for a mission-critical SaaS relationship requiring detailed contractual controls over implementation, professional services and service levels, security, disaster recovery, data protection, insurance and transition assistance.
What is the purpose of this enterprise level SaaS Agreement?
The purpose of this SaaS Agreement (Enterprise Level) template is to establish a full-scale SaaS relationship between the service provider and the client that covers not only access to hosted software, but also expressly separates out:
- SaaS Services — access to the platform, hosting and support; and
- Professional Services — implementation, consulting, training, integration, enhancements and development.
Who would use this document template?
An enterprise level Software-as-a-Service (SaaS) Agreement would be useful for providers who sell or license complex, mission-critical, or data-sensitive software to large clients. Key types of service providers include:
- Financial Technology (Fintech) Vendors: Companies that process payments, banking data, or investments need strong liability and security clauses.
- Healthcare Technology Vendors: Software makers handling patient records must manage strict privacy laws like HIPAA or PIPEDA.
- HR and Payroll Platforms: Systems storing employee salaries, tax IDs, and personal data require high-level data protection.
- Cybersecurity and IT Providers: Tools that monitor or control corporate networks need guaranteed uptime and fast emergency response times.
- Core Business Operations (ERP) Providers: Software that runs a company's daily manufacturing, supply chain, or inventory needs customized support terms.
- Large Data Analytics Platforms: Services processing massive corporate data sets require clear rules on data ownership, storage, and speed.
What are some of the key provisions of this document?
This editable SaaS agreement template contains dedicated provisions for:
- SaaS access and licensing;
- software use restrictions;
- source-code escrow;
- implementation services;
- additional professional services;
- change control;
- service-level agreements (SLAs);
- fees and expenses;
- ownership of intellectual property;
- protection of client data;
- termination and transition / migration of client data;
- confidentiality;
- detailed data security;
- security events;
- indemnification;
- IP infringement;
- warranties;
- force majeure;
- insurance requirements;
- subcontracting;
- export rules;
- compliance with laws;
- dispute resolution.
The document also contains provisions that protect the client against the consequences of provider failure. These provisions make this Software-as-Service (SaaS) Agreement template ideal in situations where the SaaS relationship is more substantial or business-critical to a specific customer.
Why buy this Software-as-a-Service (SaaS) Agreement template?
- Instantly downloadable document
- Reusable template — buy once, use as often as needed
- Fully editable MS Word file
- Comprehensive legal document form prepared and reviewed by humans, for humans
- No subscription necessary, no additional license or usage fees
DOCUMENT DETAILS
Document Name: SaaS Agreement Template — Enterprise Level
Jurisdiction: Generic (not country-specific)
Format: Microsoft Word (.docx)
Pages: 26, plus schedules
Editable: Yes
Reusable: Unlimited business use
Instant Download: Yes
International Software Distribution Agreement
Appoint distributors to sell your software titles in territories around the world under the terms and conditions of this International Software Distribution Agreement.
- The software publisher appoints the distributor to act as its exclusive distributor within a defined primary territory, and as a non-exclusive distributor in secondary territories.
- The distributor must meet minimum annual revenue quotas set by the publisher.
- The distributor must provide written reports identifying any problems arising from errors in the software.
- The software publisher will provide all corrections, enhancements and upgrades to the software, as well as training and support.
- The software publisher will provide a list of all current customers and all potential sales leads within the distributor's territories.
- The distributor agrees not to take part in marketing or developing any product which would compete with the software.
- This International Software Distribution Agreement is provided in MS Word format and is easy to customize to fit your unique business needs.
Software Development Agreement with Perpetual License
Create a custom Software Development and Perpetual License Agreement quickly and easily with this comprehensive template.
- Under this Agreement a software developer agrees to develop a system for a customer and grants the customer a non-transferable, non-exclusive perpetual license to use the system.
- Provisions of the Agreement include:
- delivery and payment schedules,
- acceptance testing procedure,
- additional services to be provided by the developer,
- indemnification of the developer by the customer (hold harmless provision),
- confidentiality obligations of the parties,
- warranties of the developer with respect to the software,
- escrow of the source code which can be retrieved by the customer in the event that the developer files bankruptcy or ceases to do business.
- This Software Development and Perpetual License Agreement does not contain specific references to the laws of any particular country and can be used in most jurisdictions.
- The template is fully editable and can be easily modified to include additional terms and conditions or to exclude non-applicable provisions.
Software Sublicense Agreement
Use this customizable Software Sublicense Agreement template to grant sublicenses to resellers who will sell or distribute software titles to end users.
- The software distributor grants a royalty-free, nonexclusive non-transferable sublicense to the reseller to allow the reseller to install the licensed software on designated computer hardware for sale to end users.
- Copying of the software is not allowed. Additional sublicenses must be obtained for additional copies.
- The reseller is not purchasing the software, and is only being granted a license to use the program.
- The distributor warrants that the software is owned by the developer of the program and that it does not infringe on any third party intellectual property rights.
- The distributor indemnifies the reseller against any third party copyright claims.
- The form includes an undertaking by the owner of the software to grant a license to the reseller if the sublicense is terminated for any reason.
- This is a generic legal document which does not contain specific references to the laws of any country, state, province or territory.
- This Software Sublicense Agreement template is provided in MS Word format and is easy to download and use.
Software Development Joint Venture Agreement
Set up a joint venture to create new software apps with this downloadable Software Development Joint Venture Agreement.
- The parties will form a corporation which will issue proportionate numbers of shares to the co-venturers.
- The relationship will be a joint venture, not a partnership.
- Provisions governing management of the business and affairs of the joint venture.
- Provisions for buying out the interest of a venturer in the event of default.
- This is a generic legal document which does not contain direct references to the laws or regulations of any specific country.
- This Software Development Joint Venture Agreement template can be easily customized to fit your particular circumstances.
