SaaS Agreement Template — Enterprise Level

Create a comprehensive Software-as-a-Service (SaaS) Agreement between a service provider and a client with this downloadable MS Word template.

This extensive contract template is ideal for a mission-critical SaaS relationship requiring detailed contractual controls over implementation, professional services and service levels, security, disaster recovery, data protection, insurance and transition assistance.

Purpose of the SaaS Agreement

The purpose of this SaaS Agreement (Enterprise Level) template is to establish a full-scale SaaS relationship between the service provider and the client that covers not only access to hosted software, but also expressly separates out: 

1. SaaS Services — access to the platform, hosting and support; and
2. Professional Services — implementation, consulting, training, integration, enhancements and development.

Key Provisions

This editable agreement template contains dedicated provisions for:

• SaaS access and licensing;
• software use restrictions;
• source-code escrow;
• implementation services;
• additional professional services;
• change control;
• service-level agreements;
• fees and expenses;
• ownership of intellectual property;
• protection of client data;
• termination and transition / migration of client data;
• confidentiality;
• detailed data security;
• security events;
• indemnification;
• IP infringement;
• warranties;
• force majeure;
• insurance requirements;
• subcontracting;
• export rules;
• compliance with laws;
• dispute resolution.

The document also contains provisions that protect the client against the consequences of provider failure. These provisions make this Software-as-Service (SaaS) Agreement template ideal in situations where the SaaS relationship is more substantial or business-critical to a specific customer.

Why buy this Software-as-Service (SaaS) Agreement template?

• Instantly downloadable document
• Reusable template — buy once, use as often as needed
• Fully editable MS Word file
• Comprehensive legal document form prepared and reviewed by humans, for humans

Document Details

Document Name: SaaS Agreement Template — Enterprise Level

Jurisdiction: Generic (not country-specific)

Format: Microsoft Word (.docx)

Pages: 26

Editable: Yes

Reusable: Unlimited business use

Instant Download: Yes