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    ISP Service Level Agreement (SLA)

    $12.49

    Internet service providers, prepare SLAs for your customers with this easy-to-use ISP Service Level Agreement template.

    • The service provider agrees to pay the customer a contractual credit if it fails to meet certain service quality levels which it has set for itself.
    • The service levels are voluntary obligations set by the internet service provider for itself, and do not constitute a pledge or guarantee of services.
    • To qualify, the customer must be registered as a current subscriber to the provider's services.
    • This is a generic form (not country specific) which can be used anywhere.
    This ISP Service Level Agreement (SLA) template is provided in MS Word format, and is fully editable to fit your exact circumstances.
    Download Type: Microsoft Word
    Last Updated: 14-April-2016
    SKU: 4225
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    ISP Privacy Policy and Terms of Use

    $6.29

    Internet service providers, post this ISP Privacy Policy and Terms of Use on your website, where it will be easily accessible to your customers. Terms include:

    • how the service provider makes use of the customer's personal information,
    • the customer's obligation to provide accurate information to the service provider,
    • the customer's responsibility to not disclose log-in ID and to keep it protected,
    • the service provider's fee schedule and account payments,
    • how changes to fees, services and the terms of use will be implemented.
    This Internet Service Provider Privacy Policy and Terms of Use template is in MS Word format, and can be easily converted to html for posting on your website.