18 Keys to Exceptional Customer Service Skills for Long Term Business Gains

Satisfaction Guaranteed by Brian Lee is guaranteed to teach you and your staff how to achieve customer service excellence.

• This 126-page e-book motivates its readers while handing you the key to customer satisfaction and success.
• Brian Lee helps you discover what customers want and gives a new definition to the word "quality".
• By using the techniques outlined in these pages, you can inspire your entire staff to go the extra mile for your clients and enhance company profitability as a result.

Download 'Satisfaction Guaranteed' and discover how your business can become a leader in customer service.

Cleaning firms, get feedback from your clients with this Cleaning Service Customer Satisfaction Survey.

• The survey form allows you to gather client comments and determine the customer's degree of satisfaction with the cleaner's services, by asking a number of specific questions about the overall cleanliness of the various rooms.
• The form can be filled in by hand or on a computer, so you can hand it out, email it to customers or post it on your website as a downloadable form.
• Buy the form once, use it as often as you need.