Products tagged with 'customer service form'

Don't leave your customers wondering what happened. Send them a notification if you've changed your business name or management.

• The Notices are written in a business letter format.
• Two Notice Forms are enclosed:
  • The first one is for a business name change with no changes to management.
  • The second is for a management change following a buy-out of one partner's interest by another.
• These letter templates are provided in MS Word format and are fully editable. You can print them on your letterhead and personalize them for your special clients.

Get contact information from your trade show visitors with this free downloadable form.

• This easy-to-use form allows trade show vendors to gather follow-up details from attendees who visit their booth.
• Find out more about the people who have already expressed an interest in your products and services.
• Get names, addresses, emails, phone numbers, and other information you need to follow up with these potential clients after the show wraps up.
• This free form is fully editable and can be customized to fit your exact needs.

Satisfaction Guaranteed by Brian Lee will help you educate your staff on how to achieve the highest levels of customer service excellence.

• This 126-page e-book motivates its readers while handing you the key to customer satisfaction and success.
• Brian Lee helps you discover what customers want and gives a new definition to the word "quality".
• By using the techniques outlined in these pages, you can inspire your entire staff to go the extra mile for your clients and enhance company profitability as a result.
• Download 'Satisfaction Guaranteed' and discover how your business can become a leader in customer service.
• Available in PDF format.

Prepare your own contractor invoices for work on residential or commercial properties with this easy-to-use Contractor Invoice and Account Statement form.

• The form includes a customer account statement showing:
  • the original contract price,
  • additional amounts under any change orders,
  • records of deposits and installment payments already made by the customer.
• This form is a digital template that you can customize for your business and use again and again.

Your business depends on satisfied customers. Learn the secrets to obtaining and retaining customers with this professional guide to developing superior customer service skills.

Written by Sarah Kulbatski, professional franchising consultant with years of expertise and experience in advising retail franchisees and franchisors. This guide takes a step-by-step approach to guide you and your employees through the basics of finding, attracting and keeping loyal customers, including:

• The importance of communication
• Adopting the "customer service" attitude
• Professional telephone etiquette
• 7 C's of customer service
• Thinking on your feet
• Dealing effectively with complaints
• Methods you can use to bring customers back

"Good customer service skills are critical in any organization, because a company cannot succeed in the market by just having an excellent product. You have to combine product with service to beat the market, and to meet customer expectations."

Purchase and download your copy of "18 Keys to Exceptional Customer Service for Long Term Business Gains" today.