Effective Business Communications and Conflict Management
Reduce conflict in the workplace through better communication by following the tips in this free introductory guide, which outlines:
- what your non-verbal cues and body language are saying,
- how to be a good listener,
- how to give and receive feedback,
- conflict management approaches and strategies,
- the consequences of unmanaged conflict.
"Effective Business Communications and Conflict Management" is a free PDF download.
Last Updated: 28-September-2017