Online Banking Service Agreement

This Online Banking Service Agreement sets out the terms and conditions under which a bank customer uses the digital banking services, whether via a web browser or by using a mobile app.

  • The customer is responsible for maintaining account security by protecting their login details and not allowing any other person to use the account, except for joint account holders.
  • The customer consents to the electronic delivery of information and documents, such as account statements, confirmations, disclosures, etc.
  • The Agreement sets out how the bank will collect and use the customer's personal information.
  • The template also includes provisions regarding:
    • service fees,
    • currency exchange,
    • joint accounts,
    • inactive or abandoned accounts,
    • scheduled and recurring transactions,
    • electronic funds transfers,
    • e-bill payments,
    • overdrafts,
    • account errors,
    • disclaimer of warranties,
    • limitation of liability,
    • release and indemnity.
  • Available as a MS Word document, which can be easily converted to web-compatible formats.
Document Type: Microsoft Word
Last Updated: 13-June-2022
SKU: 3359
$24.99