Software Escrow Arrangement Clauses

Insert these optional escrow clauses into a Software Maintenance Agreement, to stipulate the terms for escrow of the software.

  • An escrow arrangement gives a level of comfort to customers who license the software that if the developer ceases to operate its business or fails to honor its obligations, the source code will be released to the customer.
  • If the customer has paid its fees under the agreement, the supplier will provide the name and address of the escrow agent with whom it keeps a copy of its current working source code and object code.
  • Any software customized for the customer is not kept in escrow.\
  • These Software Escrow Arrangement clauses do not contain references to specific laws of any country.
Document Type: Microsoft Word
Last Updated: 14-November-2017
SKU: 4901
Old price: $6.29
$5.99
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Software Maintenance Agreement | Canada

Don't provide software maintenance to customers without a written contract. Use this template Software Maintenance Agreement for Canadian vendors.

  • The dealer will provide standard maintenance, custom enhancement, on-site support and training services for the software.
  • The dealer's standard maintenance package includes correction of substantial defects, periodic updates, and phone support.
  • Ownership of the software remains with the dealer, including all enhancements and updates.
  • This is a Canadian legal form that can be used in most provinces and territories except Quebec, where a French language version may be required.
  • The document is available in MS Word format. Other formats are available on request.
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Picture of Support Services Management Agreement

Support Services Management Agreement

Hire a management firm to manage your software support contracts with this Management Agreement.

  • The management firm is hired on an independent contractor basis.
  • Duties of the manager will include management of software maintenance and support contracts with the clients customers, including providing technical support.
  • The manager must maintain complete and accurate records, and will invoice the company monthly for its services (charged on an hourly basis) plus any allowable expenses.
  • The agreement is not exclusive, and the manager is not required to devote all of its time and efforts to managing the clients business.
  • This contract template is downloadable and can be easily customized to fit your business needs.
  • This is a generic legal form which does not contain specific references to the laws of any particular country or region.
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