Products tagged with 'e-book'
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One Minute Name Memory
Never be embarrassed again by forgetting someone's name. The One Minute Name Memory is a 97-page guide that will teach you how to remember every name, every time.
- Learn the tricks and tools you need to:
- improve your memory,
- feel more confident,
- improve customer relationships,
- reduce your stress when meeting new people.
- By using the L.I.S.T.E.N process developed by Brian Lee, CSP, you can avoid those embarrassing social faux pas.
- This guide is essential for anyone who deals with a lot of people - sales representatives, team leaders, motivational speakers, teachers, public figures.
- Available in PDF format.
$9.99
Keep Your Nurses and Health Care Professionals for Life
Keep Your Nurses and Health Care Professionals for Life is a downloadable 210-page book by Brian Lee, CSP, based on his popular seminars.
- The book delves into the medical profession and gives tips on how to keep our healthcare professionals in Canada and give life back to the profession.
- Discover the 4 imperatives of how to inspire, retain, motivate and empower patient focused nurses and health care professionals.
- Learn more about significant issues such as staff retention, staff empowerment, continuing education and inter-office relationships.
- Keep Your Nurses and Health Care Professionals for Life is a downloadable e-book which is available in PDF format.
$29.99
The Wedding MC - Guide to the Perfect Wedding Reception
Plan the perfect wedding reception with The Wedding M.C.
- This book is a 470-page downloadable guide by Brian Lee, CSP, that includes tips and information for the bride, the groom and the master of ceremonies.
- The book includes:
- a master checklist,
- speech writing tips and examples,
- planning multicultural weddings,
- tips for overcoming stage fright,
- setup and takedown of equipment,
- how to make guest introductions,
- a timeline of the evening's sequence of events,
- dance and seating plans and arrangements.
- Brian's book can help ensure a successful and smooth-running wedding reception. The Wedding M.C. is a must-have for emcees and wedding planners.
- Available in PDF format.
$14.99
Satisfaction Guaranteed Customer Service Guide
Satisfaction Guaranteed by Brian Lee will help you educate your staff on how to achieve the highest levels of customer service excellence.
- This 126-page e-book motivates its readers while handing you the key to customer satisfaction and success.
- Brian Lee helps you discover what customers want and gives a new definition to the word "quality".
- By using the techniques outlined in these pages, you can inspire your entire staff to go the extra mile for your clients and enhance company profitability as a result.
- Download 'Satisfaction Guaranteed' and discover how your business can become a leader in customer service.
- Available in PDF format.
$19.99
