Workplace Manuals and Policies

Draw up a set of operating standards and procedures for employees of a gas station and car wash using this customizable template.

• The template covers such topics as:
  
  • quality control,
  • product knowledge,
  • training,
  • customer service,
  • inventory management,
  • reporting standards,
  • safety and protection against theft and robbery.
• Available in MS Word format, fully editable to fit your business needs.

Create a Personal Protective Equipment (PPE) Policy for your workplace with this easy downloadable template.

• PPE includes such things as hearing protection, eye protection, work gloves, steel-toed work boots, fall protection, etc.
• The company will determine what types of hazards may exist in the workplace setting and will allocate PPE to workers in each work area as required by the roles that they fill and the risks that they could potentially face.
• The roles and responsibilities of all levels in the company, from senior management to employees, are detailed.
• Training in the use, care and maintenance of PPE will be mandatory for all staff and any third party contractors who provide services in the workplace.
• Retraining will take place whenever there is a change in employee roles or in workplace scenarios, new equipment, new processes, etc.
• Available in MS Word format and fully customizable to fit the specific needs of your business.

Make sure every employee who is issued property belonging to your business signs this Receipt for Company Property form at the time they receive the items.

• The form can be used for any property loaned to an employee for use on the job, such as cell phones and mobile devices, pagers, laptops, equipment, etc.
• The employee agrees to use the property only for work-related purposes, and to maintain it in good condition.
• The employee is liable for any damage or loss to the property due to negligence.
• This free Receipt for Company Property form is downloadable and easy to use.

Institute a Red Flags Rule Policy to establish an Identity Theft Prevention Program (ITPP) with this easy-to-use template for USA financial institutions and creditors.

• The program is being established to identify, detect, prevent and mitigate identity theft in connection with customer accounts, in compliance with Part 681 of Title 16 of the Code of Federal Regulations (Fair Credit Reporting Act).
• The ITPP will establish a set of procedures to be followed by all staff to ensure that they immediately respond to any red flags, such as discrepancies in address information, unauthorized access attempts and suspicious account activity.
• The program and procedures will be reviewed and updated annually and on an ongoing basis, and all staff will be trained and retrained in implementation of those procedures.
• Third party service providers will be required to comply with the requirements of the program.
• The template includes a copy of the Federal Trade Commission 26 Red Flag Rules.
• The Red Flags Rule Policy for Identity Theft Prevention template is for US-based financial institutions and creditors. It is available as a fully editable Microsoft Word document.

Adopt a workplace policy governing the use of social media by your staff with this downloadable Social Media Workplace Policy Statement.

• The Policy Statement covers content, posts and comments made to any social media or content sharing site, including Twitter, Facebook, Youtube, LinkedIn, blogs, forums and similar sites and networks.
• The Policy outlines a set of guidelines that employees, management, consultants and contractors need to follow with respect to their contributions and posts to these sites.
• The Policy also clarifies the consequences if an employee fails to comply with the Policy.
• This is a downloadable and fully editable MS Word file.

Does your workplace have a Substance Abuse Policy? Create one with this downloadable template which addresses:

• no-tolerance stance regarding substance abuse on the job;
• alcohol and drug testing procedures;
• drug screening as a condition of employment;
• the company's right to search lockers and personal items on company premises;
• confidentiality of testing and search results;
• disciplinary actions for violations;
• drug and alcohol counseling provided by the company;
• mandatory drug and alcohol testing upon reasonable suspicion.

It's easy to write a Substance Abuse Policy with this customizable digital template. Download yours now.

Draft a Sustainable Waste Management Policy for your workplace with this downloadable editable template.

• The Policy governs the handling and disposal of all waste generated by the business in its workplace, including:
  • non-hazardous domestic waste,
  • recyclable waste,
  • municipal solid waste,
  • hazardous waste,
  • electronic waste.
• It sets out the responsibilities and roles of management, staff, the Waste Manager, procurement department, computing department, health and safety committee, and the waste management company/companies contracted by the business to handle waste removal and disposal.
• Training and information provided to all staff.
• Annual audits and reviews.
• Consequences of failure to comply.
• Available in MS Word format.

Does your company telemarket to its own customers, or provide telemarketing services to clients? Ensure that your employees and representatives comply with this Do Not Call Policy, in accordance with FCC regulations.

• The company's telemarketing department (which includes its own employees and third party agencies and representatives) will not call any existing customer who has indicated that they do not want to be called.
• The company will comply with all federal and state laws governing telemarketing activities, and will require third party agencies to do the same.
• Calls will only be made during certain times of day, and no calls will be made to mobile devices, fax machines, emergency numbers, hotel room numbers or any number at which the recipient of the call will be charged for receiving the call.
• The company and its representatives will honor all Do Not Call requests made through the national registry and state-agency lists.
• Third party agencies must institute a method for maintaining their own Do Not Call list, develop a written policy in that regard, and train its personnel in the existence and use of the Do Not Call list.
• Available in MS Word format and easily converted to html for posting online.

Create an employee manual for new and existing employees with this Employment Manual for US businesses. This is a comprehensive template which contains standard sections covering:

• the company's equal employment opportunity policy,
• an employee orientation program,
• job postings within the company,
• accommodations made for disabled employees,
• classifications of employment,
• regular and overtime pay procedures,
• performance reviews,
• vacations, holidays, personal days, sick days and leaves of absence,
• employee benefits and assistance programs,
• standards and guidelines for appearance, demeanor and conduct of employees,
• complaint resolution,
• drug-free and violence-free workplace environment.

This USA Employment Manual is available in MS Word format. If you need a different format, we'll be happy to convert it for you.

Put together a company policy governing vacation time, leave of absence and holiday days with this fully editable template form which covers:

• accrual and use of paid vacation leave by full-time and part-time employees,
• accrual and use of paid sick leave by full-time employees,
• family leave,
• military leave,
• disciplinary and non-disciplinary administrative leave,
• jury duty or witness summons,
• bereavement leave,
• religious observances,
• regularly scheduled holidays.

This form is available in MS Word format and is fully editable to meet your needs.