Forms for Online Businesses

Create ordering and shipping policies and product disclaimers for your website with these template Online Merchant Website Policies and Disclaimers.

• Policies covering online ordering.
• Methods of payment available to customers.
• Procedures for any applicable manufacturer's warranties.
• Method and timing for shipments of merchandise.
• Disclaimers for e-malls and catalog sites that sell products from various suppliers.

These Merchant Website Policies and Disclaimers are provided in MS Word format and are fully editable.

This Online Banking Service Agreement sets out the terms and conditions under which a bank customer uses the digital banking services, whether via a web browser or by using a mobile app.

• The customer is responsible for maintaining account security by protecting their login details and not allowing any other person to use the account, except for joint account holders.
• The customer consents to the electronic delivery of information and documents, such as account statements, confirmations, disclosures, etc.
• The Agreement sets out how the bank will collect and use the customer's personal information.
• The template also includes provisions regarding:
  • service fees,
  • currency exchange,
  • joint accounts,
  • inactive or abandoned accounts,
  • scheduled and recurring transactions,
  • electronic funds transfers,
  • e-bill payments,
  • overdrafts,
  • account errors,
  • disclaimer of warranties,
  • limitation of liability,
  • release and indemnity.
• Available as a MS Word document, which can be easily converted to web-compatible formats.

This Marketing Plan template helps you develop, plan and coordinate an online and offline marketing campaign for your Internet business.

• The template includes:
  • business opportunity strategy,
  • market entry, positioning and branding strategy,
  • development and expansion of services and product lines,
  • pricing strategy,
  • marketing philosophy and goals,
  • revenue generation strategy,
  • advertising and promotion strategy,
  • potential alliances,
  • SWOT analysis (strengths, weaknesses, opportunities, threats),
  • major competitors and competition strategy.
  • a Confidentiality Agreement to protect your proprietary business information.
• Available in MS Word format, fully editable to fit your particular circumstances.

If you operate a merchant website that sells products online, this Catalog Disclaimer is essential to keep your customers aware of your company's policies regarding supply and demand issues.

• The Disclaimer addresses a number of topics such as:
  • availability of sale items,
  • pricing,
  • online ordering,
  • email communications,
  • errors and discrepancies,
  • refunds and returns.
• The digital template is provided in MS Word format and can be easily modified to fit your unique business.
• To get your copy of the Online Catalog Disclaimer, add it to your cart, check out, and download the file.

Prepare a set of rules and regulations governing how online contests will be run with this easy-to-use template for Canadian websites.

• The Rules will govern how all contests will be conducted and how winners will be chosen. There are specific options for both random draws and panel-judged contests.
• There are sections detailing:
  • who is eligible to enter,
  • the process for entering,
  • reasons and procedure for invalidating entries,
  • contest prizes (value, substitutions, conditions attaching to prizes),
  • limitation of merchant and sponsors liability,
  • use of personal information,
  • ownership of intellectual property.
• The prize winner is responsible for paying any taxes, fees or other costs associated with their winnings.
• The Contest Rules and Regulations are governed by the laws of Canada.

Prepare a set of rules and regulations governing how online contests will be run with this easy-to-use template for US-based websites.

• The Rules will govern how all contests will be conducted and how winners will be chosen. There are specific options for both random draws and panel-judged contests.
• There are sections detailing:
  • who is eligible to enter,
  • the process for entering,
  • reasons and procedure for invalidating entries,
  • contest prizes (value, substitutions, conditions attaching to prizes),
  • limitation of merchant and sponsors liability,
  • use of personal information,
  • ownership of intellectual property.
• The prize winner is responsible for paying any taxes, fees or other costs associated with their winnings.
• Governed by U.S. laws and intended to be used only for contests run in the United States.

Sign up vendors who want to sell products on an online marketplace shopping network with this downloadable template agreement for websites based in Australia.

• The vendor must ensure that all products are legal for sale and can be legally exported for delivery to customers outside of Australia.
• The vendor will pay the shopping network a transaction fee for each completed order.
• The vendor will receive payment for its net revenues from each month's sales, minus the transaction fees and the amount of any refunds, shipping and handling and other costs payable to the network operator.
• The form includes provisions for:
  • refunds and returns,
  • customer disputes,
  • indemnification,
  • exclusion of warranties and limitation of liability,
  • protection of intellectual property rights.
• This template is available in MS Word format and can be converted to html for posting online.
• Created to be used by an online company based in Australia.

Sign up vendors who want to sell products on an online marketplace shopping network with this downloadable template agreement for websites based in Canada.

• The vendor must ensure that all products are legal for sale and can be legally exported for delivery to international customers.
• The vendor will pay the shopping network a transaction fee for each completed order.
• The vendor will receive payment for its net revenues from each month's sales, minus the transaction fees and the amount of any refunds, shipping and handling and other costs payable to the network operator.
• The form includes provisions for:
  • refunds and returns,
  • customer disputes,
  • indemnification,
  • exclusion of warranties and limitation of liability,
  • protection of intellectual property rights.
• This template is available in MS Word format and can be converted to html for posting online.
• Created to be used by an online company based in Canada and governed by Canadian tax, privacy and intellectual property laws.

Sign a contract with a vendor who wants to sell its products on an online marketplace shopping network with this downloadable template agreement for websites based in India.

• The vendor must ensure that all products are legal for sale within India and can be exported for delivery to international customers.
• The vendor will pay the shopping network a transaction fee for each completed order.
• The contract template contains provisions for shipping by the marketplace or by the vendor. If the shopping network handles the logistics, the vendor will pay a service fee.
• The vendor will receive payment for its net revenues from each month's sales, minus the transaction fees and the amount of any refunds, shipping and handling and other costs payable to the network.
• The form includes provisions for refunds and returns, customer disputes, and limitation of liability clauses.
• This template is available in MS Word format and can be converted to html for posting online.
• Created to be used by an online company based in India and governed by Indian laws.

Sign up vendors who want to sell products on an online marketplace shopping network with this downloadable template agreement for websites based in the United Kingdom.

• The vendor must ensure that all products are legal for sale and can be legally exported for delivery to international customers.
• The vendor will pay the shopping network a transaction fee for each completed order.
• The vendor will receive payment for its net revenues from each month's sales, minus the transaction fees and the amount of any refunds, shipping and handling and other costs payable to the network operator.
• The form includes provisions for:
  • refunds and returns,
  • customer disputes,
  • indemnification,
  • exclusion of warranties and limitation of liability,
  • protection of intellectual property rights.
• The vendor is responsible for collecting and remitting all applicable VAT and other taxes.
• This template is available in MS Word format and can be converted to html for posting online.
• Created to be used by an online company based in the United Kingdom and governed by English law.