California Customer Account Agreement and Terms of Sale

Before you change the terms of a customer's order, get them to acknowledge the change in writing by signing this Acknowledgement Form.

Protect yourself and your business by getting all changes acknowledged in writing. This will make it clear that the customer knows about and agrees to the changes, and reduces your exposure to liability claims.

You can download the free form, or copy and paste the text below.

ACKNOWLEDGEMENT OF CHANGE OF TERMS TO ORDER

To: (name of customer)

Address: _______________________

Order Number: ____________

It is hereby agreed and acknowledged that Order _____________ is altered and superceded by the following agreed upon change in terms:

_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________

All other terms of the Order shall remain as stated and shall not change. Unless you contact us within a reasonable amount of time or in any event by no later than ________________, we shall assume that the above alteration is mutually agreed, and we shall proceed upon the altered terms.

Please sign below to indicate your agreement to the change of the Order, and return to us.

The above change is acknowledged this _____ day of ______________, 20____.



___________________________________
(signature of customer)

Authorize a customer to return certain merchandise to you with this downloadable Authorization to Return Goods notice.

• The supplier agrees to accept the return of specific items and apply a credit to the customer's account.
• The value of the goods must not exceed a specific sum, and handling charges will be applied.
• The returned goods must be in a re-saleable condition.
• The customer must pay the costs of shipping and insurance.
• The customer must settle the remaining balance.
• This form is in MS Word format and is easy to download, fill in with your details, and print off.

Your corporate customers can apply for a credit account with your company by filling out these Credit Application forms.

The package includes:

1. Credit Application Form for Business;
2. Credit Check form, for obtaining information from the trade and banking references supplied by the customer;
3. template letter of refusal, to notify the customer if the application for credit has been denied due to the results of the credit check.

This Credit Application Forms Package for Corporate Customers is a downloadable MS Word file which can be filled in by hand or computer.

Not all customers qualify for credit accounts. If you're turning down a customer's credit application you should notify them in writing.

• This form letter advises the customer that their application for a credit account has been rejected, due to a bad credit rating report.
• You can print the letter on your letterhead as a form letter, or personalize each copy as you need them.
• You can also copy and paste the body of the letter into an email template.

This easy-to-use Letter to Customer Denying Credit form is available in MS Word format. Other formats available upon request.