Tue, Jul 11, 2017
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Help Your Franchisees Implement Business Solutions
In a previous post, we discussed how developing a good questioning strategy can help franchise support representatives to solve franchisees' business problems. This article covers the next step - implementing a solution.
1. Determine the implementation timeframe.
Often franchisees will have predetermined expectations about how, and when, their support representative will help them implement a solution to a problem. These expectations are sometimes not realistic. It is therefore important to cl...